Breach filing
ArchivedEngageMED, Inc: 249,297 individuals, Aug 2024.
EngageMED, Inc reported a breach of unsecured protected health information to the HHS Office for Civil Rights on 30 August 2024. The filing records the organisation as a business associate in Arkansas and lists 249,297 individuals affected, which makes it the 3rd largest of the 92 Arkansas filings on the register and the 76th largest of the 741 filings submitted nationally in 2024. Among the 10 Arkansas filings made in 2024 it ranks 2nd.
Individuals affected
249,297
As reported to HHS
Modelled cost (IBM 2025)
$39.9M
Upper bound, method shown
Rank in AR
3rd
of 92 Arkansas filings
Rank in 2024
76th
of 741 filings nationally
Section F.1 / The filing
As posted by HHS OCR
Every value below is the portal's own field for this filing, plus its rank within the register.
- Covered entity type
- Business Associate
- Individuals affected
- 249,297
- Breach submission date
- 30 August 2024
- Submission year
- 2024
- Type of breach
- Hacking/IT Incident
- Location of breached information
- Network Server
- Business associate present
- Yes
- State
- Arkansas (AR)
- Portal status
- listed in the HHS OCR breach portal archive
- Rank in Arkansas by size
- 3rd of 92
- Rank in 2024 nationally
- 76th of 741
- Arkansas median filing
- 4,800 individuals
- Register id (derived)
- AR-20240830-engagemed
Section F.2 / In context
Where this filing sits in Arkansas and in 2024
OCR classifies the incident as a hacking or IT incident, with the breached information held in a network server. Hacking/IT Incident is the type recorded on 50 of the 92 Arkansas filings (54%) and on 83% of all filings submitted in 2024. Network Server appears on 49% of Arkansas filings.
A business associate is recorded as present on the filing, as it is on 28% of Arkansas filings. At 249,297 individuals the breach is 52 times the Arkansas median filing of 4,800 and 62 times the national median of 4,000 across all 7,884 filings. It is one of 801 filings of 100,000 or more individuals.
As of 28 August 2026 the case is listed in the HHS OCR breach portal archive. OCR's closing summary of the case is reproduced in full below.
Arkansas's breach notification statute (Ark. Code Ann. 4-110-101 et seq.) requires notice to affected residents in the most expedient time and manner possible and without unreasonable delay. Its attorney general threshold: more than 1,000 Arkansas residents. The HIPAA Breach Notification Rule ran alongside it: notice to affected individuals and to HHS without unreasonable delay and no later than 60 days after discovery, which is the clock that put this filing on the portal.
Multiplying 249,297 individuals by IBM's $160 customer-PII cost per record (Cost of a Data Breach 2025, the figure the site's calculator uses) gives a modelled $39.9M; the 2026 edition's $192 gives $47.9M. Both are modelled estimates with the method shown, not costs disclosed by EngageMED, Inc. Because the filing is above the roughly 100,000-record range in which the per-record figure is reliable, the result is an upper bound, not an estimate: fixed costs are spread across far more records at this scale.
Section F.3 / OCR closing summary
The portal's archived description, in full
Written by the Office for Civil Rights when the case was closed and reproduced verbatim from the HHS export.
The business associate (BA), EngageMED, reported that it experienced a hacking incident affecting 249,297 individuals' protected health information (PHI). The affected PHI included demographic, clinical, and financial information. The BA notified HHS, affected individuals and the media. In response to the breach, the BA created a new and/or updated Security Rule Risk Management Plan, implemented new technical safeguards, revised policies and procedures, and trained or retrained workforce members.
Section F.5 / Modelled cost
249,297 individuals through IBM's per-record figures
Modelled cost / method shown, not a disclosed cost
Upper boundIBM 2025 customer PII, $160 per record
$39.9M
249,297 x $160
IBM 2026 customer PII, $192 per record
$47.9M
249,297 x $192
Method: individuals affected, as reported by EngageMED, Inc to HHS, multiplied by IBM's customer-PII cost per record (Cost of a Data Breach 2025 Figure 6 and the 2026 edition). No cost has been disclosed by the entity for this filing; the figure is a planning estimate, not a fact about the breach. IBM's per-record figures come from mid-volume breaches and IBM cautions against applying them to breaches involving millions of records; the site's per-record page explains where the multiplication holds and where it breaks down.
Context: IBM's average cost of a healthcare breach is $6.64M in the 2026 report ($7.42M in 2025); the global average across all sectors was $4.44M in 2025.
Cost per record: method and limits / Healthcare breach cost, IBM 2026
Section F.6 / Notification clock
Arkansas statute and the HIPAA rule
State notification statute
Arkansas: Ark. Code Ann. 4-110-101 et seq.
Personal Information Protection Act
- Notice to individuals
- In the most expedient time and manner possible and without unreasonable delay
- Attorney general threshold
- More than 1,000 Arkansas residents (At the time of individual notice or within 45 days of a harm determination, whichever is first)
- Private right of action
- No: No express private right of action under PIPA
- Penalty
- Up to $10,000 per violation under the Deceptive Trade Practices Act; willful violations are a misdemeanor
The HIPAA Breach Notification Rule runs alongside the state statute: notice to affected individuals and to HHS without unreasonable delay and no later than 60 days after discovery.
Section F.7 / Peer filings
Arkansas filings closest in size
Neighbours by size rank among Arkansas filings in 2024, topped up from other years where 2024 has too few. Filings of 10,000 or more link to their own page.
| Covered entity | Type | Individuals | Submitted | Breach type | Location | BA |
|---|---|---|---|---|---|---|
| Arisa Health Incorporated | Healthcare Provider | 375,436 | 19 Jul 2024 | |||
| Pocahontas Medical Clinic, PA | Healthcare Provider | 31,216 | 6 Aug 2024 | |||
| Tri County Medical Supply And Respiratory Services Inc. | Healthcare Provider | 8,000 | 16 Oct 2024 |
Index / Companion schedules
13 HHS breach register
→Hub: every filing, by state, year and entity.
04 Biggest breaches
→Mega-breaches with primary-source cost figures.
Industry / Healthcare
→IBM 2026: $6.64M average, 13 years at #1.
Regulation / HIPAA penalties
→OCR enforcement tiers and the 60-day rule.
11 50-state laws
→Deadline, AG threshold and penalties per state.
Cost / Per record
→Where the per-record model is reliable.
Provenance
Source: U.S. Department of Health and Human Services, Office for Civil Rights, Breach Portal (breaches affecting 500 or more individuals), retrieved 2026-08-28. Public domain. Individuals affected and dates as reported by the covered entity.
Portal: ocrportal.hhs.gov breach report. Statutory basis: HITECH Act section 13402(e)(4): the Secretary must post a list of breaches of unsecured protected health information affecting 500 or more individuals. Breaches affecting fewer than 500 individuals are reported to OCR annually and are not posted, so they are not on this register. Status wording follows the portal's two tabs ("Cases Currently Under Investigation" and "Archive") as of 28 August 2026; a filing moves to the archive when OCR closes the case. Modelled costs on this site are a method applied to the reported count, using IBM Cost of a Data Breach per-record figures, and are never a cost disclosed by the entity. This row: hhs-breach-archive__2026-08-28.csv, export row 770.
Corrections: if you represent a listed entity and the portal row has been amended, email [email protected] with the portal entry and we will re-pull the export.