Form: Cost-of-Breach DisclosureSource: IBM Cost of a Data BreachFiled: 28 Apr 2026
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Filing MA-20230616-new-horizons-medicalHHS OCR Breach Register, Massachusetts

Breach filing

Archived

New Horizons Medical, Inc: 12,317 individuals, Jun 2023.

New Horizons Medical, Inc reported a breach of unsecured protected health information to the HHS Office for Civil Rights on 16 June 2023. The filing records the organisation as a healthcare provider in Massachusetts and lists 12,317 individuals affected, which makes it the 71st largest of the 241 Massachusetts filings on the register and the 317th largest of the 746 filings submitted nationally in 2023. Among the 39 Massachusetts filings made in 2023 it ranks 13th.

Individuals affected

12,317

As reported to HHS

Modelled cost (IBM 2025)

$1.97M

Method shown, not disclosed

Rank in MA

71st

of 241 Massachusetts filings

Rank in 2023

317th

of 746 filings nationally

Section F.1 / The filing

As posted by HHS OCR

Every value below is the portal's own field for this filing, plus its rank within the register.

Covered entity type
Healthcare Provider
Individuals affected
12,317
Breach submission date
16 June 2023
Submission year
2023
Type of breach
Hacking/IT Incident
Location of breached information
Network Server
Business associate present
No
Portal status
listed in the HHS OCR breach portal archive
Rank in Massachusetts by size
71st of 241
Rank in 2023 nationally
317th of 746
Massachusetts median filing
3,900 individuals
Register id (derived)
MA-20230616-new-horizons-medical

Section F.2 / In context

Where this filing sits in Massachusetts and in 2023

OCR classifies the incident as a hacking or IT incident, with the breached information held in a network server. Hacking/IT Incident is the type recorded on 151 of the 241 Massachusetts filings (63%) and on 82% of all filings submitted in 2023. Network Server is the most common location in the state, appearing on 51% of Massachusetts filings.

No business associate is recorded on the filing; 37% of Massachusetts filings do involve one. At 12,317 individuals the breach is 3.2 times the Massachusetts median filing of 3,900 and 3.1 times the national median of 4,000 across all 7,884 filings. It sits in the 10,000 to 99,999 band, which holds 1,938 filings.

As of 28 August 2026 the case is listed in the HHS OCR breach portal archive. OCR's closing summary of the case is reproduced in full below.

Massachusetts's breach notification statute (Mass. Gen. Laws ch. 93H) requires notice to affected residents as soon as practicable and without unreasonable delay. Its attorney general threshold: all breaches (AG and Office of Consumer Affairs and Business Regulation). The HIPAA Breach Notification Rule ran alongside it: notice to affected individuals and to HHS without unreasonable delay and no later than 60 days after discovery, which is the clock that put this filing on the portal.

Multiplying 12,317 individuals by IBM's $160 customer-PII cost per record (Cost of a Data Breach 2025, the figure the site's calculator uses) gives a modelled $1.97M; the 2026 edition's $192 gives $2.36M. Both are modelled estimates with the method shown, not costs disclosed by New Horizons Medical, Inc. For scale, IBM's 2026 average cost of a healthcare breach is $6.64M, so this filing models at 0.4 times the sector average.

Section F.3 / OCR closing summary

The portal's archived description, in full

Written by the Office for Civil Rights when the case was closed and reproduced verbatim from the HHS export.

The covered entity (CE), New Horizons Medical, Inc. reported that it experienced a hacking incident of its IT network that affected the protected health information (PHI) of 12,317 patients. The PHI involved included demographic, clinical, and financial information. The CE notified HHS, the affected individuals, the media, and provided substitute notice. In response to the breach, the CE provided complimentary credit monitoring services to the affected individuals, implemented additional administrative, technical, and security safeguards, and retrained workforce members to better protect its PHI.

Section F.5 / Modelled cost

12,317 individuals through IBM's per-record figures

Modelled cost / method shown, not a disclosed cost

Modelled

IBM 2025 customer PII, $160 per record

$1.97M

12,317 x $160

IBM 2026 customer PII, $192 per record

$2.36M

12,317 x $192

Method: individuals affected, as reported by New Horizons Medical, Inc to HHS, multiplied by IBM's customer-PII cost per record (Cost of a Data Breach 2025 Figure 6 and the 2026 edition). No cost has been disclosed by the entity for this filing; the figure is a planning estimate, not a fact about the breach. IBM's per-record figures come from mid-volume breaches and IBM cautions against applying them to breaches involving millions of records; the site's per-record page explains where the multiplication holds and where it breaks down.

Context: IBM's average cost of a healthcare breach is $6.64M in the 2026 report ($7.42M in 2025); the global average across all sectors was $4.44M in 2025.

Cost per record: method and limits / Healthcare breach cost, IBM 2026

Section F.6 / Notification clock

Massachusetts statute and the HIPAA rule

State notification statute

Massachusetts: Mass. Gen. Laws ch. 93H

paired with 201 CMR 17.00 data-security regulations

Notice to individuals
As soon as practicable and without unreasonable delay
Attorney general threshold
All breaches (AG and Office of Consumer Affairs and Business Regulation) (As soon as practicable and without unreasonable delay)
Private right of action
Yes: Chapter 93A claims, subject to a 30-day pre-suit demand letter requirement
Penalty
Up to $5,000 per violation; treble damages for willful violations, plus attorney fees

The HIPAA Breach Notification Rule runs alongside the state statute: notice to affected individuals and to HHS without unreasonable delay and no later than 60 days after discovery.

Section F.7 / Peer filings

Massachusetts filings closest in size

Neighbours by size rank among Massachusetts filings in 2023, topped up from other years where 2023 has too few. Filings of 10,000 or more link to their own page.

Covered entityTypeIndividualsSubmitted
D'Youville Life and Wellness Community, Inc.Healthcare Provider19,69114 Dec 2023
Sovos Compliance LLCBusiness Associate18,2618 Aug 2023
MedMinder Systems, Inc.Healthcare Provider12,1461 Sep 2023
Codman Square Health CenterHealthcare Provider10,1611 Mar 2023

Index / Companion schedules

Provenance

Source: U.S. Department of Health and Human Services, Office for Civil Rights, Breach Portal (breaches affecting 500 or more individuals), retrieved 2026-08-28. Public domain. Individuals affected and dates as reported by the covered entity.

Portal: ocrportal.hhs.gov breach report. Statutory basis: HITECH Act section 13402(e)(4): the Secretary must post a list of breaches of unsecured protected health information affecting 500 or more individuals. Breaches affecting fewer than 500 individuals are reported to OCR annually and are not posted, so they are not on this register. Status wording follows the portal's two tabs ("Cases Currently Under Investigation" and "Archive") as of 28 August 2026; a filing moves to the archive when OCR closes the case. Modelled costs on this site are a method applied to the reported count, using IBM Cost of a Data Breach per-record figures, and are never a cost disclosed by the entity. This row: hhs-breach-archive__2026-08-28.csv, export row 1700.

Corrections: if you represent a listed entity and the portal row has been amended, email [email protected] with the portal entry and we will re-pull the export.