Breach filing
ArchivedGPS Sango Family Dentistry, PLLC d/b/a Sango Family Dentistry: 27,000 individuals, Oct 2024.
GPS Sango Family Dentistry, PLLC d/b/a Sango Family Dentistry reported a breach of unsecured protected health information to the HHS Office for Civil Rights on 24 October 2024. The filing records the organisation as a healthcare provider in Tennessee and lists 27,000 individuals affected, which makes it the 52nd largest of the 196 Tennessee filings on the register and the 238th largest of the 741 filings submitted nationally in 2024. Among the 26 Tennessee filings made in 2024 it ranks 6th.
Individuals affected
27,000
As reported to HHS
Modelled cost (IBM 2025)
$4.32M
Method shown, not disclosed
Rank in TN
52nd
of 196 Tennessee filings
Rank in 2024
238th
of 741 filings nationally
Section F.1 / The filing
As posted by HHS OCR
Every value below is the portal's own field for this filing, plus its rank within the register.
- Covered entity type
- Healthcare Provider
- Individuals affected
- 27,000
- Breach submission date
- 24 October 2024
- Submission year
- 2024
- Type of breach
- Hacking/IT Incident
- Location of breached information
- Network Server
- Business associate present
- No
- State
- Tennessee (TN)
- Portal status
- listed in the HHS OCR breach portal archive
- Rank in Tennessee by size
- 52nd of 196
- Rank in 2024 nationally
- 238th of 741
- Tennessee median filing
- 3,371 individuals
- Register id (derived)
- TN-20241024-gps-sango-family-dentistry-pllc-d-b-a-sa
Section F.2 / In context
Where this filing sits in Tennessee and in 2024
OCR classifies the incident as a hacking or IT incident, with the breached information held in a network server. Hacking/IT Incident is the type recorded on 121 of the 196 Tennessee filings (62%) and on 83% of all filings submitted in 2024. Network Server appears on 43% of Tennessee filings.
No business associate is recorded on the filing; 36% of Tennessee filings do involve one. At 27,000 individuals the breach is 8.0 times the Tennessee median filing of 3,371 and 6.8 times the national median of 4,000 across all 7,884 filings. It sits in the 10,000 to 99,999 band, which holds 1,938 filings.
As of 28 August 2026 the case is listed in the HHS OCR breach portal archive. OCR's closing summary of the case is reproduced in full below.
Tennessee's breach notification statute (Tenn. Code Ann. 47-18-2107) requires notice to affected residents immediately, but no later than 45 days from discovery or notification. Its attorney general threshold: no mandatory AG notification for private-sector breaches. The HIPAA Breach Notification Rule ran alongside it: notice to affected individuals and to HHS without unreasonable delay and no later than 60 days after discovery, which is the clock that put this filing on the portal.
Multiplying 27,000 individuals by IBM's $160 customer-PII cost per record (Cost of a Data Breach 2025, the figure the site's calculator uses) gives a modelled $4.32M; the 2026 edition's $192 gives $5.18M. Both are modelled estimates with the method shown, not costs disclosed by GPS Sango Family Dentistry, PLLC d/b/a Sango Family Dentistry. For scale, IBM's 2026 average cost of a healthcare breach is $6.64M, so this filing models at 0.8 times the sector average.
Section F.3 / OCR closing summary
The portal's archived description, in full
Written by the Office for Civil Rights when the case was closed and reproduced verbatim from the HHS export.
GPS Sango Family Dentistry dba Sango Family Dentistry, the covered entity (CE), reported that it experienced a hacking incident that affected the protected health information (PHI) of 27,000 individuals. The PHI involved included names, dates of birth, addresses, telephone numbers, email addresses, Social Security numbers, health insurance information, diagnoses and conditions, and other treatment information. The CE notified HHS, affected individuals, and the media. In its mitigation efforts, the CE implemented additional technical safeguards to better protect sensitive data.
Section F.5 / Modelled cost
27,000 individuals through IBM's per-record figures
Modelled cost / method shown, not a disclosed cost
ModelledIBM 2025 customer PII, $160 per record
$4.32M
27,000 x $160
IBM 2026 customer PII, $192 per record
$5.18M
27,000 x $192
Method: individuals affected, as reported by GPS Sango Family Dentistry, PLLC d/b/a Sango Family Dentistry to HHS, multiplied by IBM's customer-PII cost per record (Cost of a Data Breach 2025 Figure 6 and the 2026 edition). No cost has been disclosed by the entity for this filing; the figure is a planning estimate, not a fact about the breach. IBM's per-record figures come from mid-volume breaches and IBM cautions against applying them to breaches involving millions of records; the site's per-record page explains where the multiplication holds and where it breaks down.
Context: IBM's average cost of a healthcare breach is $6.64M in the 2026 report ($7.42M in 2025); the global average across all sectors was $4.44M in 2025.
Cost per record: method and limits / Healthcare breach cost, IBM 2026
Section F.6 / Notification clock
Tennessee statute and the HIPAA rule
State notification statute
Tennessee: Tenn. Code Ann. 47-18-2107
- Notice to individuals
- Immediately, but no later than 45 days from discovery or notification
- Attorney general threshold
- No mandatory AG notification for private-sector breaches
- Private right of action
- Yes: Affected customers may sue to recover damages and obtain injunctive relief
- Penalty
- AG may pursue civil penalties, injunctive relief, and restitution; class actions restricted
The HIPAA Breach Notification Rule runs alongside the state statute: notice to affected individuals and to HHS without unreasonable delay and no later than 60 days after discovery.
Section F.7 / Peer filings
Tennessee filings closest in size
Neighbours by size rank among Tennessee filings in 2024, topped up from other years where 2024 has too few. Filings of 10,000 or more link to their own page.
| Covered entity | Type | Individuals | Submitted | Breach type | Location | BA |
|---|---|---|---|---|---|---|
| American Addiction Centers, Inc. | Business Associate | 410,747 | 25 Nov 2024 | |||
| AHS Management Company, Inc. | Business Associate | 38,361 | 22 Jan 2024 | |||
| Regional Obstetrical Consultants PCOpen | Healthcare Provider | 25,650 | 2 Jul 2024 | |||
| Politzer and Durocher, PLC d/b/a Optometric Physicians of Middle Tennessee | Healthcare Provider | 24,996 | 4 Apr 2024 |
Index / Companion schedules
13 HHS breach register
→Hub: every filing, by state, year and entity.
04 Biggest breaches
→Mega-breaches with primary-source cost figures.
Industry / Healthcare
→IBM 2026: $6.64M average, 13 years at #1.
Regulation / HIPAA penalties
→OCR enforcement tiers and the 60-day rule.
11 50-state laws
→Deadline, AG threshold and penalties per state.
Cost / Per record
→Where the per-record model is reliable.
Provenance
Source: U.S. Department of Health and Human Services, Office for Civil Rights, Breach Portal (breaches affecting 500 or more individuals), retrieved 2026-08-28. Public domain. Individuals affected and dates as reported by the covered entity.
Portal: ocrportal.hhs.gov breach report. Statutory basis: HITECH Act section 13402(e)(4): the Secretary must post a list of breaches of unsecured protected health information affecting 500 or more individuals. Breaches affecting fewer than 500 individuals are reported to OCR annually and are not posted, so they are not on this register. Status wording follows the portal's two tabs ("Cases Currently Under Investigation" and "Archive") as of 28 August 2026; a filing moves to the archive when OCR closes the case. Modelled costs on this site are a method applied to the reported count, using IBM Cost of a Data Breach per-record figures, and are never a cost disclosed by the entity. This row: hhs-breach-archive__2026-08-28.csv, export row 702.
Corrections: if you represent a listed entity and the portal row has been amended, email [email protected] with the portal entry and we will re-pull the export.