Form: Cost-of-Breach DisclosureSource: IBM Cost of a Data BreachFiled: 28 Apr 2026
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Filing CA-20240216-human-affairs-international-of-californiHHS OCR Breach Register, California

Breach filing

Archived

Human Affairs International of California: 18,347 individuals, Feb 2024.

Human Affairs International of California reported a breach of unsecured protected health information to the HHS Office for Civil Rights on 16 February 2024. The filing records the organisation as a business associate in California and lists 18,347 individuals affected, which makes it the 183rd largest of the 776 California filings on the register and the 280th largest of the 741 filings submitted nationally in 2024. Among the 66 California filings made in 2024 it ranks 25th.

Individuals affected

18,347

As reported to HHS

Modelled cost (IBM 2025)

$2.94M

Method shown, not disclosed

Rank in CA

183rd

of 776 California filings

Rank in 2024

280th

of 741 filings nationally

Section F.1 / The filing

As posted by HHS OCR

Every value below is the portal's own field for this filing, plus its rank within the register.

Covered entity type
Business Associate
Individuals affected
18,347
Breach submission date
16 February 2024
Submission year
2024
Type of breach
Unauthorized Access/Disclosure
Location of breached information
Paper/Films
Business associate present
Yes
Portal status
listed in the HHS OCR breach portal archive
Rank in California by size
183rd of 776
Rank in 2024 nationally
280th of 741
California median filing
3,553 individuals
Register id (derived)
CA-20240216-human-affairs-international-of-californi

Section F.2 / In context

Where this filing sits in California and in 2024

OCR classifies the incident as unauthorized access or disclosure, with the breached information held in paper records or films. Unauthorized Access/Disclosure is the type recorded on 174 of the 776 California filings (22%) and on 15% of all filings submitted in 2024. Paper/Films appears on 15% of California filings.

A business associate is recorded as present on the filing, as it is on 33% of California filings. At 18,347 individuals the breach is 5.2 times the California median filing of 3,553 and 4.6 times the national median of 4,000 across all 7,884 filings. It sits in the 10,000 to 99,999 band, which holds 1,938 filings.

As of 28 August 2026 the case is listed in the HHS OCR breach portal archive. OCR's closing summary of the case is reproduced in full below.

California's breach notification statute (Cal. Civ. Code 1798.82) requires notice to affected residents within 30 calendar days of discovery (effective 1 January 2026, SB 446). Its attorney general threshold: more than 500 California residents. The HIPAA Breach Notification Rule ran alongside it: notice to affected individuals and to HHS without unreasonable delay and no later than 60 days after discovery, which is the clock that put this filing on the portal.

Multiplying 18,347 individuals by IBM's $160 customer-PII cost per record (Cost of a Data Breach 2025, the figure the site's calculator uses) gives a modelled $2.94M; the 2026 edition's $192 gives $3.52M. Both are modelled estimates with the method shown, not costs disclosed by Human Affairs International of California. For scale, IBM's 2026 average cost of a healthcare breach is $6.64M, so this filing models at 0.5 times the sector average.

Section F.3 / OCR closing summary

The portal's archived description, in full

Written by the Office for Civil Rights when the case was closed and reproduced verbatim from the HHS export.

The covered entity (CE), Human Affairs International of California, reported that it experienced a programming issue which resulted in an employee mailing the protected health information (PHI) of 18,347 individuals to the wrong recipients. The PHI involved included names, dates of birth, addresses, diagnoses, claims and financial information, and other treatment information. The CE notified HHS, affected individuals, the media, and posted substitute notice on its website. In response to the breach, the CE provided complimentary credit monitoring services and implemented additional administrative, technical, and security safeguards. Staff were retrained on the requirements to protect and secure sensitive data.

Section F.5 / Modelled cost

18,347 individuals through IBM's per-record figures

Modelled cost / method shown, not a disclosed cost

Modelled

IBM 2025 customer PII, $160 per record

$2.94M

18,347 x $160

IBM 2026 customer PII, $192 per record

$3.52M

18,347 x $192

Method: individuals affected, as reported by Human Affairs International of California to HHS, multiplied by IBM's customer-PII cost per record (Cost of a Data Breach 2025 Figure 6 and the 2026 edition). No cost has been disclosed by the entity for this filing; the figure is a planning estimate, not a fact about the breach. IBM's per-record figures come from mid-volume breaches and IBM cautions against applying them to breaches involving millions of records; the site's per-record page explains where the multiplication holds and where it breaks down.

Context: IBM's average cost of a healthcare breach is $6.64M in the 2026 report ($7.42M in 2025); the global average across all sectors was $4.44M in 2025.

Cost per record: method and limits / Healthcare breach cost, IBM 2026

Section F.6 / Notification clock

California statute and the HIPAA rule

State notification statute

California: Cal. Civ. Code 1798.82

Notice to individuals
Within 30 calendar days of discovery (effective 1 January 2026, SB 446)
Attorney general threshold
More than 500 California residents (Within 15 calendar days after notifying affected consumers)
Private right of action
Yes: Under CCPA Civ. Code 1798.150 for breaches from failure to maintain reasonable security; $107-$799 per consumer per incident (CPI-adjusted from $100-$750, effective Jan 2025)
Penalty
CCPA civil penalties of $2,663 per violation, $7,988 per intentional violation (CPI-adjusted, effective Jan 2025); CCPA private right of action for security-failure breaches

The HIPAA Breach Notification Rule runs alongside the state statute: notice to affected individuals and to HHS without unreasonable delay and no later than 60 days after discovery.

Section F.7 / Peer filings

California filings closest in size

Neighbours by size rank among California filings in 2024, topped up from other years where 2024 has too few. Filings of 10,000 or more link to their own page.

Covered entityTypeIndividualsSubmitted
Humboldt Independent Practice Association (Humboldt IPA)OpenHealthcare Provider26,35311 Nov 2024
Redwood Coast Regional CenterHealthcare Provider24,9373 May 2024
Allcare Medical Management IncorporatedBusiness Associate16,37822 Jul 2024
Signature Healthcare Services LLCBusiness Associate14,69627 Apr 2024

Index / Companion schedules

Provenance

Source: U.S. Department of Health and Human Services, Office for Civil Rights, Breach Portal (breaches affecting 500 or more individuals), retrieved 2026-08-28. Public domain. Individuals affected and dates as reported by the covered entity.

Portal: ocrportal.hhs.gov breach report. Statutory basis: HITECH Act section 13402(e)(4): the Secretary must post a list of breaches of unsecured protected health information affecting 500 or more individuals. Breaches affecting fewer than 500 individuals are reported to OCR annually and are not posted, so they are not on this register. Status wording follows the portal's two tabs ("Cases Currently Under Investigation" and "Archive") as of 28 August 2026; a filing moves to the archive when OCR closes the case. Modelled costs on this site are a method applied to the reported count, using IBM Cost of a Data Breach per-record figures, and are never a cost disclosed by the entity. This row: hhs-breach-archive__2026-08-28.csv, export row 1170.

Corrections: if you represent a listed entity and the portal row has been amended, email [email protected] with the portal entry and we will re-pull the export.