Breach filing
ArchivedPostmeds, Inc.: 2,369,026 individuals, Oct 2023.
Postmeds, Inc. reported a breach of unsecured protected health information to the HHS Office for Civil Rights on 30 October 2023. The filing records the organisation as a healthcare provider in California and lists 2,369,026 individuals affected, which makes it the 9th largest of the 776 California filings on the register and the 21st largest of the 746 filings submitted nationally in 2023. Among the 82 California filings made in 2023 it ranks 3rd.
Individuals affected
2,369,026
As reported to HHS
Modelled cost (IBM 2025)
$379M
Upper bound, method shown
Rank in CA
9th
of 776 California filings
Rank in 2023
21st
of 746 filings nationally
Section F.1 / The filing
As posted by HHS OCR
Every value below is the portal's own field for this filing, plus its rank within the register.
- Covered entity type
- Healthcare Provider
- Individuals affected
- 2,369,026
- Breach submission date
- 30 October 2023
- Submission year
- 2023
- Type of breach
- Hacking/IT Incident
- Location of breached information
- Network Server
- Business associate present
- Yes
- State
- California (CA)
- Portal status
- listed in the HHS OCR breach portal archive
- Rank in California by size
- 9th of 776
- Rank in 2023 nationally
- 21st of 746
- California median filing
- 3,553 individuals
- Register id (derived)
- CA-20231030-postmeds
Section F.2 / In context
Where this filing sits in California and in 2023
OCR classifies the incident as a hacking or IT incident, with the breached information held in a network server. Hacking/IT Incident is the type recorded on 398 of the 776 California filings (51%) and on 82% of all filings submitted in 2023. Network Server appears on 43% of California filings.
A business associate is recorded as present on the filing, as it is on 33% of California filings. At 2,369,026 individuals the breach is 667 times the California median filing of 3,553 and 592 times the national median of 4,000 across all 7,884 filings. It is one of 149 filings on the register of one million or more individuals.
As of 28 August 2026 the case is listed in the HHS OCR breach portal archive. OCR's closing summary of the case is reproduced in full below.
California's breach notification statute (Cal. Civ. Code 1798.82) requires notice to affected residents within 30 calendar days of discovery (effective 1 January 2026, SB 446). Its attorney general threshold: more than 500 California residents. The HIPAA Breach Notification Rule ran alongside it: notice to affected individuals and to HHS without unreasonable delay and no later than 60 days after discovery, which is the clock that put this filing on the portal.
Multiplying 2,369,026 individuals by IBM's $160 customer-PII cost per record (Cost of a Data Breach 2025, the figure the site's calculator uses) gives a modelled $379M; the 2026 edition's $192 gives $455M. Both are modelled estimates with the method shown, not costs disclosed by Postmeds, Inc.. Because the filing is above the roughly 100,000-record range in which the per-record figure is reliable, the result is an upper bound, not an estimate: fixed costs are spread across far more records at this scale.
Section F.3 / OCR closing summary
The portal's archived description, in full
Written by the Office for Civil Rights when the case was closed and reproduced verbatim from the HHS export.
The covered entity (CE), Postmeds, Inc., reported that its business associate (BA) experienced a cybersecurity incident that affected the protected health information (PHI) of 2,369,026 individuals. The PHI involved included names, dates of birth, medications, and some Social Security numbers. The CE notified HHS, the affected individuals, the media, and provided substitute notice on its website. OCR provided the CE with technical assistance regarding the HIPAA Rules.
Section F.5 / Modelled cost
2,369,026 individuals through IBM's per-record figures
Modelled cost / method shown, not a disclosed cost
Upper boundIBM 2025 customer PII, $160 per record
$379M
2,369,026 x $160
IBM 2026 customer PII, $192 per record
$455M
2,369,026 x $192
Method: individuals affected, as reported by Postmeds, Inc. to HHS, multiplied by IBM's customer-PII cost per record (Cost of a Data Breach 2025 Figure 6 and the 2026 edition). No cost has been disclosed by the entity for this filing; the figure is a planning estimate, not a fact about the breach. IBM's per-record figures come from mid-volume breaches and IBM cautions against applying them to breaches involving millions of records; the site's per-record page explains where the multiplication holds and where it breaks down.
Context: IBM's average cost of a healthcare breach is $6.64M in the 2026 report ($7.42M in 2025); the global average across all sectors was $4.44M in 2025.
Cost per record: method and limits / Healthcare breach cost, IBM 2026
Section F.6 / Notification clock
California statute and the HIPAA rule
State notification statute
California: Cal. Civ. Code 1798.82
- Notice to individuals
- Within 30 calendar days of discovery (effective 1 January 2026, SB 446)
- Attorney general threshold
- More than 500 California residents (Within 15 calendar days after notifying affected consumers)
- Private right of action
- Yes: Under CCPA Civ. Code 1798.150 for breaches from failure to maintain reasonable security; $107-$799 per consumer per incident (CPI-adjusted from $100-$750, effective Jan 2025)
- Penalty
- CCPA civil penalties of $2,663 per violation, $7,988 per intentional violation (CPI-adjusted, effective Jan 2025); CCPA private right of action for security-failure breaches
The HIPAA Breach Notification Rule runs alongside the state statute: notice to affected individuals and to HHS without unreasonable delay and no later than 60 days after discovery.
Section F.7 / Peer filings
California filings closest in size
Neighbours by size rank among California filings in 2023, topped up from other years where 2023 has too few. Filings of 10,000 or more link to their own page.
| Covered entity | Type | Individuals | Submitted | Breach type | Location | BA |
|---|---|---|---|---|---|---|
| Delta Dental of California | Health Plan | 7,056,189 | 5 Sep 2023 | |||
| Regal Medical Group,Lakeside Medical Organization, ADOC Acquisition, & Greater Covina Medical Group | Healthcare Provider | 3,388,856 | 1 Feb 2023 | |||
| Keenan & Associates | Health Plan | 1,475,991 | 11 Dec 2023 | |||
| Prospect Medical Holdings, Inc. | Business Associate | 1,309,096 | 29 Sep 2023 |
Index / Companion schedules
13 HHS breach register
→Hub: every filing, by state, year and entity.
04 Biggest breaches
→Mega-breaches with primary-source cost figures.
Industry / Healthcare
→IBM 2026: $6.64M average, 13 years at #1.
Regulation / HIPAA penalties
→OCR enforcement tiers and the 60-day rule.
11 50-state laws
→Deadline, AG threshold and penalties per state.
Cost / Per record
→Where the per-record model is reliable.
Provenance
Source: U.S. Department of Health and Human Services, Office for Civil Rights, Breach Portal (breaches affecting 500 or more individuals), retrieved 2026-08-28. Public domain. Individuals affected and dates as reported by the covered entity.
Portal: ocrportal.hhs.gov breach report. Statutory basis: HITECH Act section 13402(e)(4): the Secretary must post a list of breaches of unsecured protected health information affecting 500 or more individuals. Breaches affecting fewer than 500 individuals are reported to OCR annually and are not posted, so they are not on this register. Status wording follows the portal's two tabs ("Cases Currently Under Investigation" and "Archive") as of 28 August 2026; a filing moves to the archive when OCR closes the case. Modelled costs on this site are a method applied to the reported count, using IBM Cost of a Data Breach per-record figures, and are never a cost disclosed by the entity. This row: hhs-breach-archive__2026-08-28.csv, export row 1427.
Corrections: if you represent a listed entity and the portal row has been amended, email [email protected] with the portal entry and we will re-pull the export.