Form: Cost-of-Breach DisclosureSource: IBM Cost of a Data BreachFiled: 28 Apr 2026
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Filing CT-20190329-womens-health-usaHHS OCR Breach Register, Connecticut

Breach filing

Archived

Women's Health USA, Inc.: 17,531 individuals, Mar 2019.

Women's Health USA, Inc. reported a breach of unsecured protected health information to the HHS Office for Civil Rights on 29 March 2019. The filing records the organisation as a business associate in Connecticut and lists 17,531 individuals affected, which makes it the 36th largest of the 144 Connecticut filings on the register and the 115th largest of the 511 filings submitted nationally in 2019. Among the 11 Connecticut filings made in 2019 it ranks 5th.

Individuals affected

17,531

As reported to HHS

Modelled cost (IBM 2025)

$2.80M

Method shown, not disclosed

Rank in CT

36th

of 144 Connecticut filings

Rank in 2019

115th

of 511 filings nationally

Section F.1 / The filing

As posted by HHS OCR

Every value below is the portal's own field for this filing, plus its rank within the register.

Covered entity type
Business Associate
Individuals affected
17,531
Breach submission date
29 March 2019
Submission year
2019
Type of breach
Hacking/IT Incident
Location of breached information
Desktop Computer, Email
Business associate present
Yes
Portal status
listed in the HHS OCR breach portal archive
Rank in Connecticut by size
36th of 144
Rank in 2019 nationally
115th of 511
Connecticut median filing
5,000 individuals
Register id (derived)
CT-20190329-womens-health-usa

Section F.2 / In context

Where this filing sits in Connecticut and in 2019

OCR classifies the incident as a hacking or IT incident, with the breached information held in a desktop computer and email. Hacking/IT Incident is the type recorded on 91 of the 144 Connecticut filings (63%) and on 61% of all filings submitted in 2019. Desktop Computer appears on 5% of Connecticut filings.

A business associate is recorded as present on the filing, as it is on 35% of Connecticut filings. At 17,531 individuals the breach is 3.5 times the Connecticut median filing of 5,000 and 4.4 times the national median of 4,000 across all 7,884 filings. It sits in the 10,000 to 99,999 band, which holds 1,938 filings.

As of 28 August 2026 the case is listed in the HHS OCR breach portal archive. OCR's closing summary of the case is reproduced in full below.

Connecticut's breach notification statute (Conn. Gen. Stat. 36a-701b) requires notice to affected residents without unreasonable delay, no later than 60 days after discovery. Its attorney general threshold: all breaches (no minimum resident threshold). The HIPAA Breach Notification Rule ran alongside it: notice to affected individuals and to HHS without unreasonable delay and no later than 60 days after discovery, which is the clock that put this filing on the portal.

Multiplying 17,531 individuals by IBM's $160 customer-PII cost per record (Cost of a Data Breach 2025, the figure the site's calculator uses) gives a modelled $2.80M; the 2026 edition's $192 gives $3.37M. Both are modelled estimates with the method shown, not costs disclosed by Women's Health USA, Inc.. For scale, IBM's 2026 average cost of a healthcare breach is $6.64M, so this filing models at 0.5 times the sector average.

Section F.3 / OCR closing summary

The portal's archived description, in full

Written by the Office for Civil Rights when the case was closed and reproduced verbatim from the HHS export.

On February 15, 2019, the covered entity (CE), Women's Health USA, Inc., discovered a phishing attack that targeted employee emails and resulted in the unauthorized auto-forwarding of copies of incoming e-mails to an e-mail account unaffiliated with the CE or the employee. The incident affected the protected health information (PHI) of approximately 17,531 individuals and included patient's names, dates of birth, Social Security numbers, Medicare claim numbers, health insurance policy numbers, diagnoses, and treatment information. The CE provided breach notification to HHS, affected individuals, and the media. As a result of the breach, the CE began implementing two-factor authentication, retrained employees, and disabled email forwarding capabilities.

Section F.5 / Modelled cost

17,531 individuals through IBM's per-record figures

Modelled cost / method shown, not a disclosed cost

Modelled

IBM 2025 customer PII, $160 per record

$2.80M

17,531 x $160

IBM 2026 customer PII, $192 per record

$3.37M

17,531 x $192

Method: individuals affected, as reported by Women's Health USA, Inc. to HHS, multiplied by IBM's customer-PII cost per record (Cost of a Data Breach 2025 Figure 6 and the 2026 edition). No cost has been disclosed by the entity for this filing; the figure is a planning estimate, not a fact about the breach. IBM's per-record figures come from mid-volume breaches and IBM cautions against applying them to breaches involving millions of records; the site's per-record page explains where the multiplication holds and where it breaks down.

Context: IBM's average cost of a healthcare breach is $6.64M in the 2026 report ($7.42M in 2025); the global average across all sectors was $4.44M in 2025.

Cost per record: method and limits / Healthcare breach cost, IBM 2026

Section F.6 / Notification clock

Connecticut statute and the HIPAA rule

State notification statute

Connecticut: Conn. Gen. Stat. 36a-701b

Notice to individuals
Without unreasonable delay, no later than 60 days after discovery
Attorney general threshold
All breaches (no minimum resident threshold) (No later than the time notice is provided to affected residents)
Private right of action
No: Non-compliance is an unfair trade practice; only the AG enforces
Penalty
Up to $5,000 per willful violation under CUTPA, plus injunctive relief and restitution

The HIPAA Breach Notification Rule runs alongside the state statute: notice to affected individuals and to HHS without unreasonable delay and no later than 60 days after discovery.

Section F.7 / Peer filings

Connecticut filings closest in size

Neighbours by size rank among Connecticut filings in 2019, topped up from other years where 2019 has too few. Filings of 10,000 or more link to their own page.

Covered entityTypeIndividualsSubmitted
The Southeastern Council on Alcoholism and Drug DependenceHealthcare Provider25,1481 May 2019
Dr. DeLuca Dr. Marciano & Associates, P.C.Healthcare Provider23,57825 Jan 2019
Aetna affiliated covered entity (ACE)Health Plan5,99113 Dec 2019
CignaHealth Plan3,72016 May 2019

Index / Companion schedules

Provenance

Source: U.S. Department of Health and Human Services, Office for Civil Rights, Breach Portal (breaches affecting 500 or more individuals), retrieved 2026-08-28. Public domain. Individuals affected and dates as reported by the covered entity.

Portal: ocrportal.hhs.gov breach report. Statutory basis: HITECH Act section 13402(e)(4): the Secretary must post a list of breaches of unsecured protected health information affecting 500 or more individuals. Breaches affecting fewer than 500 individuals are reported to OCR annually and are not posted, so they are not on this register. Status wording follows the portal's two tabs ("Cases Currently Under Investigation" and "Archive") as of 28 August 2026; a filing moves to the archive when OCR closes the case. Modelled costs on this site are a method applied to the reported count, using IBM Cost of a Data Breach per-record figures, and are never a cost disclosed by the entity. This row: hhs-breach-archive__2026-08-28.csv, export row 4526.

Corrections: if you represent a listed entity and the portal row has been amended, email [email protected] with the portal entry and we will re-pull the export.