Breach filing
ArchivedManaged Care of North America: 8,627,242 individuals, May 2023.
Managed Care of North America reported a breach of unsecured protected health information to the HHS Office for Civil Rights on 26 May 2023. The filing records the organisation as a business associate in Georgia and lists 8,627,242 individuals affected, which makes it the 2nd largest of the 226 Georgia filings on the register and the 5th largest of the 746 filings submitted nationally in 2023. Among the 22 Georgia filings made in 2023 it ranks 1st.
Individuals affected
8,627,242
As reported to HHS
Modelled cost (IBM 2025)
$1.38B
Upper bound, method shown
Rank in GA
2nd
of 226 Georgia filings
Rank in 2023
5th
of 746 filings nationally
Section F.1 / The filing
As posted by HHS OCR
Every value below is the portal's own field for this filing, plus its rank within the register.
- Covered entity type
- Business Associate
- Individuals affected
- 8,627,242
- Breach submission date
- 26 May 2023
- Submission year
- 2023
- Type of breach
- Hacking/IT Incident
- Location of breached information
- Network Server
- Business associate present
- Yes
- State
- Georgia (GA)
- Portal status
- listed in the HHS OCR breach portal archive
- Rank in Georgia by size
- 2nd of 226
- Rank in 2023 nationally
- 5th of 746
- Georgia median filing
- 5,232 individuals
- Register id (derived)
- GA-20230526-managed-care-of-north-america
Section F.2 / In context
Where this filing sits in Georgia and in 2023
OCR classifies the incident as a hacking or IT incident, with the breached information held in a network server. Hacking/IT Incident is the type recorded on 143 of the 226 Georgia filings (63%) and on 82% of all filings submitted in 2023. Network Server appears on 46% of Georgia filings.
A business associate is recorded as present on the filing, as it is on 34% of Georgia filings. At 8,627,242 individuals the breach is 1,649 times the Georgia median filing of 5,232 and 2,157 times the national median of 4,000 across all 7,884 filings. It is one of 149 filings on the register of one million or more individuals.
As of 28 August 2026 the case is listed in the HHS OCR breach portal archive. OCR's closing summary of the case is reproduced in full below.
Georgia's breach notification statute (Ga. Code 10-1-912) requires notice to affected residents in the most expedient time possible and without unreasonable delay. Its attorney general threshold: no general AG requirement (reporting agencies at 10,000+ residents). The HIPAA Breach Notification Rule ran alongside it: notice to affected individuals and to HHS without unreasonable delay and no later than 60 days after discovery, which is the clock that put this filing on the portal.
Multiplying 8,627,242 individuals by IBM's $160 customer-PII cost per record (Cost of a Data Breach 2025, the figure the site's calculator uses) gives a modelled $1.38B; the 2026 edition's $192 gives $1.66B. Both are modelled estimates with the method shown, not costs disclosed by Managed Care of North America. Because the filing is above the roughly 100,000-record range in which the per-record figure is reliable, the result is an upper bound, not an estimate: fixed costs are spread across far more records at this scale.
Section F.3 / OCR closing summary
The portal's archived description, in full
Written by the Office for Civil Rights when the case was closed and reproduced verbatim from the HHS export.
The business associate (BA), Managed Care of North America, reported that it was the subject of a ransomware attack that affected the protected health information (PHI) of 8,627,242 individuals. The PHI involved included names, dates of birth, addresses, telephone numbers, drivers' license and Social Security numbers, email addresses, claims information, diagnoses, medications, and other treatment information. The BA notified HHS, the affected individuals, the media, and provided substitute notice. In response to the breach, the BA implemented additional administrative, technical, and security safeguards.
Section F.5 / Modelled cost
8,627,242 individuals through IBM's per-record figures
Modelled cost / method shown, not a disclosed cost
Upper boundIBM 2025 customer PII, $160 per record
$1.38B
8,627,242 x $160
IBM 2026 customer PII, $192 per record
$1.66B
8,627,242 x $192
Method: individuals affected, as reported by Managed Care of North America to HHS, multiplied by IBM's customer-PII cost per record (Cost of a Data Breach 2025 Figure 6 and the 2026 edition). No cost has been disclosed by the entity for this filing; the figure is a planning estimate, not a fact about the breach. IBM's per-record figures come from mid-volume breaches and IBM cautions against applying them to breaches involving millions of records; the site's per-record page explains where the multiplication holds and where it breaks down.
Context: IBM's average cost of a healthcare breach is $6.64M in the 2026 report ($7.42M in 2025); the global average across all sectors was $4.44M in 2025.
Cost per record: method and limits / Healthcare breach cost, IBM 2026
Section F.6 / Notification clock
Georgia statute and the HIPAA rule
State notification statute
Georgia: Ga. Code 10-1-912
Personal Identity Protection Act
- Notice to individuals
- In the most expedient time possible and without unreasonable delay
- Attorney general threshold
- No general AG requirement (reporting agencies at 10,000+ residents)
- Private right of action
- No: No direct individual lawsuits for notification failures
- Penalty
- No explicit statutory penalties; possible exposure under the Fair Business Practices Act
The HIPAA Breach Notification Rule runs alongside the state statute: notice to affected individuals and to HHS without unreasonable delay and no later than 60 days after discovery.
Section F.7 / Peer filings
Georgia filings closest in size
Neighbours by size rank among Georgia filings in 2023, topped up from other years where 2023 has too few. Filings of 10,000 or more link to their own page.
| Covered entity | Type | Individuals | Submitted | Breach type | Location | BA |
|---|---|---|---|---|---|---|
| Aflac Incorporated ("Aflac")Open | Health Plan | 13,924,906 | 8 Aug 2025 | |||
| NASCO | Business Associate | 1,744,655 | 10 Oct 2023 | |||
| St. Joseph's/Candler Health System, Inc. | Healthcare Provider | 1,400,000 | 10 Aug 2021 | |||
| MCBS, LLCOpen | Business Associate | 1,261,464 | 26 Jun 2026 | |||
| SouthCoast Medical Group, LLC | Healthcare Provider | 450,860 | 17 Aug 2023 |
Index / Companion schedules
13 HHS breach register
→Hub: every filing, by state, year and entity.
04 Biggest breaches
→Mega-breaches with primary-source cost figures.
Industry / Healthcare
→IBM 2026: $6.64M average, 13 years at #1.
Regulation / HIPAA penalties
→OCR enforcement tiers and the 60-day rule.
11 50-state laws
→Deadline, AG threshold and penalties per state.
Cost / Per record
→Where the per-record model is reliable.
Provenance
Source: U.S. Department of Health and Human Services, Office for Civil Rights, Breach Portal (breaches affecting 500 or more individuals), retrieved 2026-08-28. Public domain. Individuals affected and dates as reported by the covered entity.
Portal: ocrportal.hhs.gov breach report. Statutory basis: HITECH Act section 13402(e)(4): the Secretary must post a list of breaches of unsecured protected health information affecting 500 or more individuals. Breaches affecting fewer than 500 individuals are reported to OCR annually and are not posted, so they are not on this register. Status wording follows the portal's two tabs ("Cases Currently Under Investigation" and "Archive") as of 28 August 2026; a filing moves to the archive when OCR closes the case. Modelled costs on this site are a method applied to the reported count, using IBM Cost of a Data Breach per-record figures, and are never a cost disclosed by the entity. This row: hhs-breach-archive__2026-08-28.csv, export row 1752.
Corrections: if you represent a listed entity and the portal row has been amended, email [email protected] with the portal entry and we will re-pull the export.