Breach filing
ArchivedColeman Professional Services Inc.: 51,889 individuals, Feb 2024.
Coleman Professional Services Inc. reported a breach of unsecured protected health information to the HHS Office for Civil Rights on 12 February 2024. The filing records the organisation as a healthcare provider in Ohio and lists 51,889 individuals affected, which makes it the 35th largest of the 276 Ohio filings on the register and the 176th largest of the 741 filings submitted nationally in 2024. Among the 29 Ohio filings made in 2024 it ranks 2nd.
Individuals affected
51,889
As reported to HHS
Modelled cost (IBM 2025)
$8.30M
Method shown, not disclosed
Rank in OH
35th
of 276 Ohio filings
Rank in 2024
176th
of 741 filings nationally
Section F.1 / The filing
As posted by HHS OCR
Every value below is the portal's own field for this filing, plus its rank within the register.
- Covered entity type
- Healthcare Provider
- Individuals affected
- 51,889
- Breach submission date
- 12 February 2024
- Submission year
- 2024
- Type of breach
- Hacking/IT Incident
- Location of breached information
- Business associate present
- No
- State
- Ohio (OH)
- Portal status
- listed in the HHS OCR breach portal archive
- Rank in Ohio by size
- 35th of 276
- Rank in 2024 nationally
- 176th of 741
- Ohio median filing
- 2,763 individuals
- Register id (derived)
- OH-20240212-coleman-professional-services
Section F.2 / In context
Where this filing sits in Ohio and in 2024
OCR classifies the incident as a hacking or IT incident, with the breached information held in email. Hacking/IT Incident is the type recorded on 162 of the 276 Ohio filings (59%) and on 83% of all filings submitted in 2024. Email appears on 23% of Ohio filings.
No business associate is recorded on the filing; 29% of Ohio filings do involve one. At 51,889 individuals the breach is 19 times the Ohio median filing of 2,763 and 13 times the national median of 4,000 across all 7,884 filings. It sits in the 10,000 to 99,999 band, which holds 1,938 filings.
As of 28 August 2026 the case is listed in the HHS OCR breach portal archive. OCR's closing summary of the case is reproduced in full below.
Ohio's breach notification statute (Ohio Rev. Code 1349.19) requires notice to affected residents within 45 days of discovery or notification of a breach. Its attorney general threshold: no direct AG requirement (reporting agencies at more than 1,000 residents). The HIPAA Breach Notification Rule ran alongside it: notice to affected individuals and to HHS without unreasonable delay and no later than 60 days after discovery, which is the clock that put this filing on the portal.
Multiplying 51,889 individuals by IBM's $160 customer-PII cost per record (Cost of a Data Breach 2025, the figure the site's calculator uses) gives a modelled $8.30M; the 2026 edition's $192 gives $9.96M. Both are modelled estimates with the method shown, not costs disclosed by Coleman Professional Services Inc.. For scale, IBM's 2026 average cost of a healthcare breach is $6.64M, so this filing models at 1.5 times the sector average.
Section F.3 / OCR closing summary
The portal's archived description, in full
Written by the Office for Civil Rights when the case was closed and reproduced verbatim from the HHS export.
The covered entity (CE), Coleman Professional Services, reported that several employees were the subjects of an email phishing incident which affected the protected health information (PHI) of 51,889 individuals. The PHI involved included names, addresses, dates of birth, drivers' license and Social Security numbers, financial and claims information, diagnoses, medications, and other treatment information. The CE notified HHS, affected individuals, the media, and posted substitute notice on its website. In response to the breach, the CE provided complimentary credit monitoring services and implemented additional administrative, technical, and security safeguards. Staff were retrained on email security.
Section F.5 / Modelled cost
51,889 individuals through IBM's per-record figures
Modelled cost / method shown, not a disclosed cost
ModelledIBM 2025 customer PII, $160 per record
$8.30M
51,889 x $160
IBM 2026 customer PII, $192 per record
$9.96M
51,889 x $192
Method: individuals affected, as reported by Coleman Professional Services Inc. to HHS, multiplied by IBM's customer-PII cost per record (Cost of a Data Breach 2025 Figure 6 and the 2026 edition). No cost has been disclosed by the entity for this filing; the figure is a planning estimate, not a fact about the breach. IBM's per-record figures come from mid-volume breaches and IBM cautions against applying them to breaches involving millions of records; the site's per-record page explains where the multiplication holds and where it breaks down.
Context: IBM's average cost of a healthcare breach is $6.64M in the 2026 report ($7.42M in 2025); the global average across all sectors was $4.44M in 2025.
Cost per record: method and limits / Healthcare breach cost, IBM 2026
Section F.6 / Notification clock
Ohio statute and the HIPAA rule
State notification statute
Ohio: Ohio Rev. Code 1349.19
- Notice to individuals
- Within 45 days of discovery or notification of a breach
- Attorney general threshold
- No direct AG requirement (reporting agencies at more than 1,000 residents)
- Private right of action
- No: No direct individual lawsuits; AG may investigate under ORC 1349.191
- Penalty
- Escalating civil penalties up to $10,000 per day for intentional or reckless non-compliance
The HIPAA Breach Notification Rule runs alongside the state statute: notice to affected individuals and to HHS without unreasonable delay and no later than 60 days after discovery.
Section F.7 / Peer filings
Ohio filings closest in size
Neighbours by size rank among Ohio filings in 2024, topped up from other years where 2024 has too few. Filings of 10,000 or more link to their own page.
| Covered entity | Type | Individuals | Submitted | Breach type | Location | BA |
|---|---|---|---|---|---|---|
| Carespring Health Care Management LLC | Healthcare Provider | 64,609 | 15 Aug 2024 | |||
| Prentke Romich Company dba PRC-Saltillo | Healthcare Provider | 51,627 | 25 Sep 2024 | |||
| Greater Cincinnati Behavioral Health Services | Healthcare Provider | 50,000 | 2 Feb 2024 |
Index / Companion schedules
13 HHS breach register
→Hub: every filing, by state, year and entity.
04 Biggest breaches
→Mega-breaches with primary-source cost figures.
Industry / Healthcare
→IBM 2026: $6.64M average, 13 years at #1.
Regulation / HIPAA penalties
→OCR enforcement tiers and the 60-day rule.
11 50-state laws
→Deadline, AG threshold and penalties per state.
Cost / Per record
→Where the per-record model is reliable.
Provenance
Source: U.S. Department of Health and Human Services, Office for Civil Rights, Breach Portal (breaches affecting 500 or more individuals), retrieved 2026-08-28. Public domain. Individuals affected and dates as reported by the covered entity.
Portal: ocrportal.hhs.gov breach report. Statutory basis: HITECH Act section 13402(e)(4): the Secretary must post a list of breaches of unsecured protected health information affecting 500 or more individuals. Breaches affecting fewer than 500 individuals are reported to OCR annually and are not posted, so they are not on this register. Status wording follows the portal's two tabs ("Cases Currently Under Investigation" and "Archive") as of 28 August 2026; a filing moves to the archive when OCR closes the case. Modelled costs on this site are a method applied to the reported count, using IBM Cost of a Data Breach per-record figures, and are never a cost disclosed by the entity. This row: hhs-breach-archive__2026-08-28.csv, export row 1191.
Corrections: if you represent a listed entity and the portal row has been amended, email [email protected] with the portal entry and we will re-pull the export.