Breach filing
ArchivedUtah Valley Eye Center: 20,418 individuals, Nov 2019.
Utah Valley Eye Center reported a breach of unsecured protected health information to the HHS Office for Civil Rights on 1 November 2019. The filing records the organisation as a healthcare provider in Utah and lists 20,418 individuals affected, which makes it the 17th largest of the 68 Utah filings on the register and the 105th largest of the 511 filings submitted nationally in 2019. Among the 3 Utah filings made in 2019 it ranks 2nd.
Individuals affected
20,418
As reported to HHS
Modelled cost (IBM 2025)
$3.27M
Method shown, not disclosed
Rank in UT
17th
of 68 Utah filings
Rank in 2019
105th
of 511 filings nationally
Section F.1 / The filing
As posted by HHS OCR
Every value below is the portal's own field for this filing, plus its rank within the register.
- Covered entity type
- Healthcare Provider
- Individuals affected
- 20,418
- Breach submission date
- 1 November 2019
- Submission year
- 2019
- Type of breach
- Hacking/IT Incident
- Location of breached information
- Desktop Computer
- Business associate present
- No
- State
- Utah (UT)
- Portal status
- listed in the HHS OCR breach portal archive
- Rank in Utah by size
- 17th of 68
- Rank in 2019 nationally
- 105th of 511
- Utah median filing
- 5,381 individuals
- Register id (derived)
- UT-20191101-utah-valley-eye-center
Section F.2 / In context
Where this filing sits in Utah and in 2019
OCR classifies the incident as a hacking or IT incident, with the breached information held in a desktop computer. Hacking/IT Incident is the type recorded on 51 of the 68 Utah filings (75%) and on 61% of all filings submitted in 2019. Desktop Computer appears on 7% of Utah filings.
No business associate is recorded on the filing; 34% of Utah filings do involve one. At 20,418 individuals the breach is 3.8 times the Utah median filing of 5,381 and 5.1 times the national median of 4,000 across all 7,884 filings. It sits in the 10,000 to 99,999 band, which holds 1,938 filings.
As of 28 August 2026 the case is listed in the HHS OCR breach portal archive. OCR's closing summary of the case is reproduced in full below.
Utah's breach notification statute (Utah Code 13-44-202) requires notice to affected residents in the most expedient time possible, without unreasonable delay. Its attorney general threshold: 500 or more Utah residents (AG and Utah Cyber Center). The HIPAA Breach Notification Rule ran alongside it: notice to affected individuals and to HHS without unreasonable delay and no later than 60 days after discovery, which is the clock that put this filing on the portal.
Multiplying 20,418 individuals by IBM's $160 customer-PII cost per record (Cost of a Data Breach 2025, the figure the site's calculator uses) gives a modelled $3.27M; the 2026 edition's $192 gives $3.92M. Both are modelled estimates with the method shown, not costs disclosed by Utah Valley Eye Center. For scale, IBM's 2026 average cost of a healthcare breach is $6.64M, so this filing models at 0.6 times the sector average.
Section F.3 / OCR closing summary
The portal's archived description, in full
Written by the Office for Civil Rights when the case was closed and reproduced verbatim from the HHS export.
Utah Valley Eye Center, the covered entity (CE), reported that it was the victim of a cyber-attack involving the electronic protected health information (ePHI) of 20,418 individuals. The ePHI involved included names, email addresses, addresses, and phone numbers. The CE notified HHS, affected individuals, and the media. In its mitigation efforts, the CE implemented additional administrative and technical safeguards and retrained its staff. OCR provided technical assistance to the CE regarding the HIPAA Rules.
Section F.5 / Modelled cost
20,418 individuals through IBM's per-record figures
Modelled cost / method shown, not a disclosed cost
ModelledIBM 2025 customer PII, $160 per record
$3.27M
20,418 x $160
IBM 2026 customer PII, $192 per record
$3.92M
20,418 x $192
Method: individuals affected, as reported by Utah Valley Eye Center to HHS, multiplied by IBM's customer-PII cost per record (Cost of a Data Breach 2025 Figure 6 and the 2026 edition). No cost has been disclosed by the entity for this filing; the figure is a planning estimate, not a fact about the breach. IBM's per-record figures come from mid-volume breaches and IBM cautions against applying them to breaches involving millions of records; the site's per-record page explains where the multiplication holds and where it breaks down.
Context: IBM's average cost of a healthcare breach is $6.64M in the 2026 report ($7.42M in 2025); the global average across all sectors was $4.44M in 2025.
Cost per record: method and limits / Healthcare breach cost, IBM 2026
Section F.6 / Notification clock
Utah statute and the HIPAA rule
State notification statute
Utah: Utah Code 13-44-202
Protection of Personal Information Act
- Notice to individuals
- In the most expedient time possible, without unreasonable delay
- Attorney general threshold
- 500 or more Utah residents (AG and Utah Cyber Center) (Without unreasonable delay)
- Private right of action
- No: No PROA; only the Attorney General can enforce
- Penalty
- Up to $2,500 per consumer, capped at $100,000 aggregate for related violations
The HIPAA Breach Notification Rule runs alongside the state statute: notice to affected individuals and to HHS without unreasonable delay and no later than 60 days after discovery.
Section F.7 / Peer filings
Utah filings closest in size
Neighbours by size rank among Utah filings in 2019, topped up from other years where 2019 has too few. Filings of 10,000 or more link to their own page.
| Covered entity | Type | Individuals | Submitted | Breach type | Location | BA |
|---|---|---|---|---|---|---|
| Premier Family Medical | Healthcare Provider | 320,000 | 7 Sep 2019 | |||
| Cache Valley Ear Nose & ThroatOpen | Healthcare Provider | 26,469 | 24 Apr 2025 | |||
| Advantage Capital Holdings LLCOpen | Health Plan | 26,343 | 30 Dec 2025 | |||
| Southwest Behavioral Health Center | Healthcare Provider | 17,147 | 13 Nov 2023 | |||
| Myriad Genetic Laboratories, Inc. | Healthcare Provider | 1,719 | 1 Apr 2019 |
Index / Companion schedules
13 HHS breach register
→Hub: every filing, by state, year and entity.
04 Biggest breaches
→Mega-breaches with primary-source cost figures.
Industry / Healthcare
→IBM 2026: $6.64M average, 13 years at #1.
Regulation / HIPAA penalties
→OCR enforcement tiers and the 60-day rule.
11 50-state laws
→Deadline, AG threshold and penalties per state.
Cost / Per record
→Where the per-record model is reliable.
Provenance
Source: U.S. Department of Health and Human Services, Office for Civil Rights, Breach Portal (breaches affecting 500 or more individuals), retrieved 2026-08-28. Public domain. Individuals affected and dates as reported by the covered entity.
Portal: ocrportal.hhs.gov breach report. Statutory basis: HITECH Act section 13402(e)(4): the Secretary must post a list of breaches of unsecured protected health information affecting 500 or more individuals. Breaches affecting fewer than 500 individuals are reported to OCR annually and are not posted, so they are not on this register. Status wording follows the portal's two tabs ("Cases Currently Under Investigation" and "Archive") as of 28 August 2026; a filing moves to the archive when OCR closes the case. Modelled costs on this site are a method applied to the reported count, using IBM Cost of a Data Breach per-record figures, and are never a cost disclosed by the entity. This row: hhs-breach-archive__2026-08-28.csv, export row 4192.
Corrections: if you represent a listed entity and the portal row has been amended, email [email protected] with the portal entry and we will re-pull the export.