Breach filing
ArchivedRegion Ten Community Services Board: 10,228 individuals, Sep 2013.
Region Ten Community Services Board reported a breach of unsecured protected health information to the HHS Office for Civil Rights on 26 September 2013. The filing records the organisation as a healthcare provider in Virginia and lists 10,228 individuals affected, which makes it the 56th largest of the 157 Virginia filings on the register and the 40th largest of the 277 filings submitted nationally in 2013. Among the 3 Virginia filings made in 2013 it ranks 1st.
Individuals affected
10,228
As reported to HHS
Modelled cost (IBM 2025)
$1.64M
Method shown, not disclosed
Rank in VA
56th
of 157 Virginia filings
Rank in 2013
40th
of 277 filings nationally
Section F.1 / The filing
As posted by HHS OCR
Every value below is the portal's own field for this filing, plus its rank within the register.
- Covered entity type
- Healthcare Provider
- Individuals affected
- 10,228
- Breach submission date
- 26 September 2013
- Submission year
- 2013
- Type of breach
- Theft
- Location of breached information
- Business associate present
- No
- State
- Virginia (VA)
- Portal status
- listed in the HHS OCR breach portal archive
- Rank in Virginia by size
- 56th of 157
- Rank in 2013 nationally
- 40th of 277
- Virginia median filing
- 4,441 individuals
- Register id (derived)
- VA-20130926-region-ten-community-services-board
Section F.2 / In context
Where this filing sits in Virginia and in 2013
OCR classifies the incident as theft, with the breached information held in email. Theft is the type recorded on 19 of the 157 Virginia filings (12%) and on 48% of all filings submitted in 2013. Email appears on 20% of Virginia filings.
No business associate is recorded on the filing; 39% of Virginia filings do involve one. At 10,228 individuals the breach is 2.3 times the Virginia median filing of 4,441 and 2.6 times the national median of 4,000 across all 7,884 filings. It sits in the 10,000 to 99,999 band, which holds 1,938 filings.
As of 28 August 2026 the case is listed in the HHS OCR breach portal archive. OCR's closing summary of the case is reproduced in full below.
Virginia's breach notification statute (Va. Code 18.2-186.6) requires notice to affected residents without unreasonable delay. Its attorney general threshold: all breaches (concurrent with individual notice). The HIPAA Breach Notification Rule ran alongside it: notice to affected individuals and to HHS without unreasonable delay and no later than 60 days after discovery, which is the clock that put this filing on the portal.
Multiplying 10,228 individuals by IBM's $160 customer-PII cost per record (Cost of a Data Breach 2025, the figure the site's calculator uses) gives a modelled $1.64M; the 2026 edition's $192 gives $1.96M. Both are modelled estimates with the method shown, not costs disclosed by Region Ten Community Services Board. For scale, IBM's 2026 average cost of a healthcare breach is $6.64M, so this filing models at 0.3 times the sector average.
Section F.3 / OCR closing summary
The portal's archived description, in full
Written by the Office for Civil Rights when the case was closed and reproduced verbatim from the HHS export.
The covered entity (CE), Region Ten Community Services Board, reported that multiple employees had responded to an email, appearing to come from an internal sender, informing them that their mailboxes had exceeded limits and instructing them to follow a link to enter username and password. A forensic investigation was conducted which did not show that any sensitive client information was compromised. However, in an effort to mitigate any potential harm the CE sent notification to over 10,000 individuals, sent a press release to a local news station and also posted information about the occurrence on its website. The CE engaged the services of a technology consulting firm and has provided OCR written assurance that it has implemented updates to its computer network including an additional firewall
Section F.5 / Modelled cost
10,228 individuals through IBM's per-record figures
Modelled cost / method shown, not a disclosed cost
ModelledIBM 2025 customer PII, $160 per record
$1.64M
10,228 x $160
IBM 2026 customer PII, $192 per record
$1.96M
10,228 x $192
Method: individuals affected, as reported by Region Ten Community Services Board to HHS, multiplied by IBM's customer-PII cost per record (Cost of a Data Breach 2025 Figure 6 and the 2026 edition). No cost has been disclosed by the entity for this filing; the figure is a planning estimate, not a fact about the breach. IBM's per-record figures come from mid-volume breaches and IBM cautions against applying them to breaches involving millions of records; the site's per-record page explains where the multiplication holds and where it breaks down.
Context: IBM's average cost of a healthcare breach is $6.64M in the 2026 report ($7.42M in 2025); the global average across all sectors was $4.44M in 2025.
Cost per record: method and limits / Healthcare breach cost, IBM 2026
Section F.6 / Notification clock
Virginia statute and the HIPAA rule
State notification statute
Virginia: Va. Code 18.2-186.6
- Notice to individuals
- Without unreasonable delay
- Attorney general threshold
- All breaches (concurrent with individual notice) (Concurrent with individual notification)
- Private right of action
- Limited: Individuals may recover direct economic damages (no non-economic damages)
- Penalty
- AG may impose civil penalties up to $150,000 per breach
The HIPAA Breach Notification Rule runs alongside the state statute: notice to affected individuals and to HHS without unreasonable delay and no later than 60 days after discovery.
Section F.7 / Peer filings
Virginia filings closest in size
Neighbours by size rank among Virginia filings in 2013, topped up from other years where 2013 has too few. Filings of 10,000 or more link to their own page.
| Covered entity | Type | Individuals | Submitted | Breach type | Location | BA |
|---|---|---|---|---|---|---|
| Personic Management Company LLCOpen | Business Associate | 10,929 | 19 Nov 2025 | |||
| Hospice of the Piedmont | Healthcare Provider | 10,682 | 2 Aug 2021 | |||
| Serco Inc. Group Health Plan | Health Plan | 10,140 | 22 Aug 2023 | |||
| Bon Secours Mary Immaculate Hospital | Healthcare Provider | 5,764 | 29 May 2013 | |||
| PORTAL HEALTHCARE SOLUTIONS LLC | Business Associate | 2,360 | 4 Apr 2013 |
Index / Companion schedules
13 HHS breach register
→Hub: every filing, by state, year and entity.
04 Biggest breaches
→Mega-breaches with primary-source cost figures.
Industry / Healthcare
→IBM 2026: $6.64M average, 13 years at #1.
Regulation / HIPAA penalties
→OCR enforcement tiers and the 60-day rule.
11 50-state laws
→Deadline, AG threshold and penalties per state.
Cost / Per record
→Where the per-record model is reliable.
Provenance
Source: U.S. Department of Health and Human Services, Office for Civil Rights, Breach Portal (breaches affecting 500 or more individuals), retrieved 2026-08-28. Public domain. Individuals affected and dates as reported by the covered entity.
Portal: ocrportal.hhs.gov breach report. Statutory basis: HITECH Act section 13402(e)(4): the Secretary must post a list of breaches of unsecured protected health information affecting 500 or more individuals. Breaches affecting fewer than 500 individuals are reported to OCR annually and are not posted, so they are not on this register. Status wording follows the portal's two tabs ("Cases Currently Under Investigation" and "Archive") as of 28 August 2026; a filing moves to the archive when OCR closes the case. Modelled costs on this site are a method applied to the reported count, using IBM Cost of a Data Breach per-record figures, and are never a cost disclosed by the entity. This row: hhs-breach-archive__2026-08-28.csv, export row 6360.
Corrections: if you represent a listed entity and the portal row has been amended, email [email protected] with the portal entry and we will re-pull the export.