Conduent Business Services LLC: 62,224,658 individuals, Oct 2025.

OCR classifies the incident as a hacking or IT incident, with the breached information held in a network server. Hacking/IT Incident is the type recorded on 119 of the 174 New Jersey filings (68%) and on 81% of all filings submitted in 2025. Network Server is the most common location in the state, appearing on 57% of New Jersey filings.

A business associate is recorded as present on the filing, as it is on 27% of New Jersey filings. At 62,224,658 individuals the breach is 10,865 times the New Jersey median filing of 5,727 and 15,556 times the national median of 4,000 across all 7,884 filings. It is one of 149 filings on the register of one million or more individuals.

As of 28 August 2026 the case is listed by HHS OCR under Cases Currently Under Investigation. OCR has not published a closing summary, so this page is limited to the fields on the filing itself; the archive entry that follows a closed investigation usually adds a short account of what was exposed and what the entity did afterwards.

New Jersey's breach notification statute (N.J. Stat. 56:8-161 et seq.) requires notice to affected residents within 30 days of reasonably determining a breach occurred (7 days for social-media-platform breaches). Its attorney general threshold: all breaches (Division of Consumer Affairs and State Police). The HIPAA Breach Notification Rule ran alongside it: notice to affected individuals and to HHS without unreasonable delay and no later than 60 days after discovery, which is the clock that put this filing on the portal.

Multiplying 62,224,658 individuals by IBM's $160 customer-PII cost per record (Cost of a Data Breach 2025, the figure the site's calculator uses) gives a modelled $9.96B; the 2026 edition's $192 gives $12B. Both are modelled estimates with the method shown, not costs disclosed by Conduent Business Services LLC. Because the filing is above the roughly 100,000-record range in which the per-record figure is reliable, the result is an upper bound, not an estimate: fixed costs are spread across far more records at this scale.