Service Benefit Plan Administrative Services Corporation: 11,536 individuals, Dec 2019.

OCR classifies the incident as unauthorized access or disclosure, with the breached information held in a network server. Unauthorized Access/Disclosure is the type recorded on 15 of the 33 District of Columbia filings (45%) and on 27% of all filings submitted in 2019. Network Server appears on 36% of District of Columbia filings.

A business associate is recorded as present on the filing, as it is on 27% of District of Columbia filings. At 11,536 individuals the breach is 4.8 times the District of Columbia median filing of 2,416 and 2.9 times the national median of 4,000 across all 7,884 filings. It sits in the 10,000 to 99,999 band, which holds 1,938 filings.

As of 28 August 2026 the case is listed in the HHS OCR breach portal archive. OCR's closing summary of the case is reproduced in full below.

District of Columbia's breach notification statute (D.C. Code 28-3851 et seq.) requires notice to affected residents in the most expedient time possible and without unreasonable delay. Its attorney general threshold: 50 or more District residents. The HIPAA Breach Notification Rule ran alongside it: notice to affected individuals and to HHS without unreasonable delay and no later than 60 days after discovery, which is the clock that put this filing on the portal.

Multiplying 11,536 individuals by IBM's $160 customer-PII cost per record (Cost of a Data Breach 2025, the figure the site's calculator uses) gives a modelled $1.85M; the 2026 edition's $192 gives $2.21M. Both are modelled estimates with the method shown, not costs disclosed by Service Benefit Plan Administrative Services Corporation. For scale, IBM's 2026 average cost of a healthcare breach is $6.64M, so this filing models at 0.3 times the sector average.